Army Virtual Desktop (AVD) on a Mac

Army Enterprise AVD works from a personal Mac. You connect with Microsoft's Windows App (the app formerly called Microsoft Remote Desktop) or from a browser, and sign in with your Army 365 account and CAC.

Before you start

• Your CAC must already work on the Mac. Set that up first with CAC reader for Mac.
• You must complete the one-time AVD onboarding (registration) described in the main AVD guide, using the link in the official Army instructions.

Option 1: Windows App

1. Install Windows App from the Mac App Store (publisher: Microsoft).
2. Add a workspace and enter the workspace URL given in the official Army AVD instructions (at last check: rdweb.wvd.azure.us).
3. Sign in with your @army.mil address, choose your CAC certificate and enter your PIN.
4. Pick your desktop and connect.

Option 2: Browser

1. Use the web client address in the official instructions (at last check: https://client.wvd.azure.us/arm/webclient/index.html).
2. Sign in with your @army.mil address and CAC.

Common problems

• No certificate or PIN prompt: that's a Mac CAC or DoD certificate issue. Fix it with the Mac CAC guide and the certificate guide.
• Signed in but no desktops: onboarding may not have finished. Wait and try again, then contact your unit's IT support.
• Older app: if you still have the old "Microsoft Remote Desktop" app, update to Windows App.